Duck & Rose will process all orders within 1-2 business days. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. All orders are shipped using third party shippers (ie, FedEx, UPS, USPS, etc.) and is dependent upon availability in your area. You will receive a Shipment Confirmation email once your order has shipped that will contain your tracking number(s). The tracking number will be active within 24-48 hours.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
At Duck & Rose, we stand behind all of our products and every one of them carries a 30-day customer satisfaction guarantee. If for any reason you are not completely satisfied with the product you purchased, you may return the unused portion of the product. To qualify for a refund, contact customer support at email@example.com to obtain an authorization number. All returns must contain at least 50% of unused product, include a copy of the sales receipt and be returned and received by us within 30 days of the original purchase date. To return your product, you should mail your product in the original packaging to:
Duck & Rose
PO Box 4242
Scottsdale, AZ 85261
After inspection and approval of the return, we will notify you that a refund has been issued for the amount paid for the product and any sales tax charged. Refunds will not be issued for any shipping charged including the shipping cost to return the product for refund. In some cases, there may be a delay from when the refund is issued until you receive credit. You may contact your credit card company or bank for further information.
CBDCannabidiol is one of over one-hundred cannabinoids found in both variations of the Cannabis plant (Hemp and Marijuana.) Cannabinoids are various (over 100) chemical compounds present in the material of the Cannabis plant. Unlike its cousin THC, CBD does not cause you to feel a “high” or an impaired feeling when consumed. They are both psychoactive, in the same way as caffeine, in that they can affect your mind or mood.
No, we use our own proprietary Broad Spectrum Blend so there is ZERO THC in all of our products.
Lab testing can be found in the product description of the item you are viewing. This icon will lead you to the test results for that particular product/batch. So you can make sure we've consciously crafted every batch.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there. We like to be different too.
Yes. There is no gluten in any of our products. Enjoy!
Absolutely- just be sure to check the state for their laws on CBD.
You can contact us through our contact page! We will be happy to assist you. Ask us a question!